Our Mission : Maximizing success: Top Rates, Top Tech, Top Support Carepoint

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Agent support emails answered within 24 hours.

Broker Support

Our CRM offers dedicated tools for efficient broker support, including instant messaging, ticketing systems, and knowledge bases, ensuring quick responses and resolutions to inquiries and issues.

Contracting

Simplify and expedite the  contracting process with our CRM's intuitive  interface and automated workflows. From  initial document submission to final approval,  our system guides users through each step,  reducing errors and delays.  

Enrollments

Manage enrollments effortlessly with our CRM's user-friendly enrollment management module. Easily track the progress of applications, communicate with applicants, and ensure timely completion of the enrollment process.

Commission

Track commissions seamlessly  with our CRM's robust commission  management module, providing visibility into  commission structures, calculations, and  payouts for enhanced transparency and accountability.

Daily Reporting

Keep stakeholders  informed with real-time, customizable  daily reporting dashboards. Our CRM aggregates  data from various sources, providing  actionable insights into key metrics,  trends, and performance indicators, empowering  informed decision-making and strategic planning.

Ready to Boost Your Agency's Success? Contact Us to Get Started!

Frequently
Asked
Questions

Can I view sales data and performance for my entire agency within the broker portal?

Yes, as an agency director, you have access to comprehensive sales data and performance metrics for your entire agency.

How do I request new contracts and appointments for my agents through the portal?

Navigate to the relevant section within the portal to request new contracts and appointments for your agents. The process is straightforward and intuitive.

Is there a way to track commissions, overrides, and administrative fees earned by my agency?

Absolutely, you can easily track commissions, overrides, and administrative fees earned by your agency within the portal.

What should I do if I encounter any issues with contracts or commissions for my agency?

If you encounter any issues with contracts or commissions, simply utilize the "Get Support" option to create a support case. Our team will assist you in resolving the issue promptly.

Frequently
Asked
Questions

How can I access my personal information and track my sales within the broker portal?

Once logged in, navigate to the dashboard section where you can view your sales performance and personal details.

Can I request assistance or support regarding commissions or any other issues I encounter within the platform?

Absolutely! Simply select the "Get Support" option and create a support case detailing your concern. Our team will assist you promptly.

Is there a way to track my appointment/contracting progress?

Yes, within your portal, you can monitor the progress of your appointments and contracts in real-time.

How do I access the enrollment platform (Sunfire) for quoting and enrolling new patients in Medicare Advantage?

You can seamlessly access the enrollment platform through the pre-portal with Single Sign-On (SSO) functionality. Log in using your credentials to start quoting and enrolling.

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